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Privacy Policy

Confidentiality of your personal information is our prime concern. In accordance with our privacy policy, we safeguard and protect your personal details and payment transaction information. We collect information only for effective order processing which helps us in providing better pet care services to our customers. We adhere strictly to our privacy policy framed by keeping the privacy act in mind.

Following is our privacy policy:

Information gathering: Primarily we gather customer’s personal information like name, email, contact details, payment details and basic information about the pet. This information helps us in processing the orders effectively and assists us in providing better pet care services.

Access to information: The customers can access, edit and update their personal information at any point of time. In case of inaccurate or obsolete information, please inform us, as it would help us proceed with order processing and customer service. To gather any details not visible in your account, you can just send us an email at

Information sharing: Our policy is to use customer information only for business processes. Our surveys and marketing competitions are lawfully designed to improve our services and products. The details gathered in these processes are kept confidential and not shared with external organizations and authorities without the consent of the customer.

Security of Information: Disclosure, alterations and retention of information is monitored as per the privacy act. The information exchange is done in encrypted form through Secure Socket Layer (SSL) technology.

Cookies: As you browse, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your online activities, and thus to tailor more relevant ads to you.

Third Party: We don't share any personal information to third party websites.

Queries: For any complaints, queries and suggestions regarding your personal details, feel free to contact us at or call us on our toll free number 1-888-860-3208.

Unsubscribe: For unsubscribing our newsletters, please drop us an email at or call on our toll free number 1-888-860-3208.

We review our security practices on a periodic basis and take accurate measures to improve our processes. Customer satisfaction is our priority and thus we take all measures to protect their confidential information.

bestvetcare reserves the right to modify and amend this policy!