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Worldwide Free Shipping
1-888-860-3208 Mon to Sat 9 AM to 6 PM CST
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Shipping Policy

Shipping Cost:

We offer Free Shipping on all orders, irrespective of the size and location.

Dispatch and Delivery Time:

In case of working days, all orders are processed and dispatched on the same day. Orders received on a holiday are dispatched on the next working day.

Dispatched through USPS, orders are delivered within 12-14 working days. For any queries regarding order status, contact us at support@BestVetCare.com or call us on 1-888-860-3208.

Order status:

Log on to your account on our site, to track the order status. You can also call on our toll free number 1-888-860-3208 anytime between Monday and Saturday, 9 AM to 6 PM CST to know the order status.

Delivery time:

We make sure that the order is delivered within 12-14 working days. If not delivered within 21 working days of placing the order, we arrange to re-ship your order or refund as per your preferences.

At times, shipping time will take a bit longer than usual owing to the holiday season or extreme weather conditions. At such times, we advise customers to have patience.

If the original shipment arrives after we have reshipped or refunded your order, we request you to return the product within two days. On failure of returning the product within two days, you will be charged for the same automatically.

For assistance, you can call us our customer care desk on toll free number 1-888-860-3208 or drop an email at support@BestVetCare.com.

In case you’d like to return the package, our customer care executive will assist you with return process or if you would like to retain the package, we will charge the bill.

Please note that in case of incorrect address, we would not be able to refund or reship the order.

Returns and Refunds:

  1. Returns: According to our hassle-free returns policy, we accept all unopened products. If you would like to return the product, please contact our customer care desk within 5 days of order delivery for return procedure. Just inform us by calling on 1-888-860-3208 or drop an email at support@BestVetCare.com and our customer care team will assist you for the same.
  1. Refund time: Refunds are made in accordance with the payment method. You will get the refunds as per your payment method within 3-5 working days.